Returns & exchanges

Returns and exchanges are discussed individually according to the product and circumstances. Contact support@lydiamorrison.com with your order number, the item and a description of the issue before sending anything back.

Our team will agree the applicable return address, condition requirements, return shipping arrangements and any refund or exchange with you. For a damaged, defective or incorrect item, include photographs where possible so we can assess it.

This process does not limit rights available under applicable law.